Access

We want you to feel confident that you’ll have a great experience with us. 

​Because we’re working with several different host venues, there’s quite a lot of access info to cover. Rather than attempt to collate and list all of the information that might be important to you right here, we just give an overview of the physical aspects of the buildings that you’ll need to navigate.  And we invite you to get in touch so we can help tailor our welcome to your needs. 

​Everyone is different, and generic information – or provision – might not be helpful. So if you’ve any questions whilst you’re planning your visit – about the environment, facilities, transport, programme, local access or anything else – just get in touch by emailing – access@manchesterfolkfestival.org.uk

Booking tickets

Tickets for all festival events are available through TicketySwift and HOME. If you wish to book wheelchair spaces (and any seats alongside that you require), it’s best to phone or book in person with the host venue for that concert.

Book in person at HOME: The Box Office is in the foyer on the ground floor. It is immediately opposite the entrance, and is fully accessible. Open Monday – Sunday 12:00 – 20:00. (Please check up-to-date opening via HOME‘s website during any periods of national restrictions).

Book by phone at HOME: 0161 200 1500

Book online:  Either visit TicketySwift or HOME’s  website –  homemcr.org –   (There is a 15 minute timer to complete the transaction at HOME, so get your card ready!)

Personal Assistant Tickets 

Personal Assistant Tickets are available when booking tickets through HOME, online, by phone and in person. There is currently a limit to the number of PA tickets for each performance, if this limit is reached, please contact us on  access@manchesterfolkfestival.org.uk or ask Box Office staff to contact the Manchester Folk Festival team for you, and we will look at whether we can extend this. 

If you need a PA ticket but do not have a CEA card, alternative proof could be provided.

Suitable proof includes: 

        –  DLA/PIP letter 

        –  Registered Access card 

        –  Assistance Dog ID card 

        –  Evidence of registered severely sight impaired

If evidence is not available, please get in touch with access@manchesterfolkfestival.org.uk

Venues 

Manchester Folk Festival will take place across several  venues: HOMEThe O2 Ritz and RNCM.  Venue access information is below. If you don’t find what you need to know, please get in touch directly with us on access@manchesterfolkfestival.org.uk.

HOME – Access Info

Address: Tony Wilson Place, First Street, off Whitworth St West, M15 4FN
Venue Info: 0161 200 1500, www.homemcr.org

Venue Description: Large performance rooms and cinemas, upstairs restaurant, and downstairs café-bar, with outdoor seating area. 

Getting here: The closest tram stop is Deansgate-Castlefield (around 3-5 minute walk) which is accessible by ramp and lift. Deansgate and Oxford Road train stations are both about 5-8 minute walk away. Buses 105 and 256 from Piccadilly Gardens stop on Medlock Street – approx 2 minute walk from the venue.

Disabled parking and drop offs

    •    The nearest car park is Q-Park at First Street (next door). There are 28 disabled parking spaces. HOME visitors receive a 20% discount on parking (validate your ticket or show a receipt from the cafe & bar, in the venue). Please note: There is no free blue badge parking available in Q-Park at First Street.

    •    There is free on-street parking for blue badge holder on Whitworth Street West. Blue Badge holders are entitled to park for free at parking meters and at pay-and-display on-street parking (unless otherwise stated) when travelling as either a driver or passenger.

    •    The best place for drop-offs is on Whitworth Street West. Pull up in front of the silver bollards underneath Arch 70 next to Belvoir Lettings. It is approximately 100m from here to HOME’s front door on a flat paved road.

From the street: Level entrance in the foyer and throughout the performance spaces.

In the building: Level access throughout, with lifts to all floors and specific arrangements to be made for large performance areas to book wheelchair spaces.

The Box Office is in the large open space of the foyer on the ground floor, immediately opposite the entrance. The performance spaces and cinema screens are situated upstairs, accessible via the lift, with wheelchair access in every room. The café and bar areas on each floor of the building are accessible. 

Toilet: Accessible toilets available on each floor

Seating: Please get in touch with the venue if you have questions about accessible seating in the spaces.

Strobe and smoke: Signage will be present prior to the use of strobe or smoke. Please get in touch with us if strobe or smoke use is of concern.

Assistance Dogs: Very welcome, please inform us, so that the venue can be informed (or get in touch with box office directly on 0161 200 1500) 

Other queries: The venue is always happy to receive customer questions and queries, but please direct any questions about access for the Folk Festival to us on access@manchesterfolkfestival.org.uk 

O2 Ritz – Access Info

Address: O2 Ritz Manchester, Whitworth St West, Manchester M1 5NQ
Venue Info: 0161 714 4140,  academymusicgroup.com/o2ritzmanchester

Venue Description: Large open auditorium with raised stage performance area. Bar in the main auditorium space. 

Getting here: Local travel information similar to HOME, above. The Ritz is  approx 400m away from HOME. It is 500 metres from Deansgate-Castlefield tram stop and 200 metres from Oxford Rd train station (station approach is a steep incline). There are bus stops right by the venue too. The O2 Ritz doesn’t have its own parking facilities, but there are bays and street parking locally on Whitworth Street West and Great Marlborough Street close by. There is no drop off point at entrance.

From the street: 2 steps at main entrance. There is level entrance from street to the auditorium via a side entrance. Less than 20 meters from street to venue. If you need any assistance, let us know, or inform The Ritz in advance and someone can meet you the front doors of O2 Ritz Manchester, or if you’ve arranged a seat or wheelchair space, please inform staff at front door on arrival. 

In the building: The main public area is the auditorium on the ground floor. The bar and accessible toilet are in this auditorium space.

Toilet: In the auditorium, house left, is an accessible toilet. This is locked by RADAR key, which can be provided by staff. Other toilets are on the upper and lower levels of the venue. 

Bar Service: Lowered bar is at the right hand side of the auditorium bar, bar staff will be very happy to assist on request. 

Seating: This is a standing venue, with sprung wooden dancefloor, and no fixed seating. There is an upper level with a small amount of flexible seating, but there is no lift. Wheelchair users are directed to an area to the left of the stage on the ground floor.

Cloakroom: This is on the lower ground floor, please seek staff assistance if you need to use the cloakroom but can’t take the stairs. The building has no lift access. 

Strobe and smoke: Signage will be present prior to the use of strobe or smoke. Please get in touch with us if strobe or smoke use is of concern.

Assistance Dogs: Very welcome, please inform us so that the venue can be informed. 

Other queries: The venue is always happy to receive customer questions and queries, but please direct any questions about access for Manchester Folk Festival to us on access@manchesterfolkfestival.org.uk

RNCM – Access Info

Address: RNCM, 124 Oxford Road, Manchester, M13 9RD

Venue Info: 0161 907 5200, https://www.rncm.ac.uk/

Venue Description: Multi space venue. MFF performances take place in the RNCM Theatre.

Getting here: Please call Reception on 0161 907 5300 to reserve a disabled parking space.

From the street: Use main entrance on Booth Street West which is wheelchair accesible.

In the building: Wheelchair access is available, via lifts, to all performing venues and public spaces.

Toilet: There are disabled toilet facilities on all levels.

Bar Service: Low-level counters available at the Box Office and Bar.

Seating:  Wheelchair access is available, via lifts, to all performing venues and public spaces. Accessible seating is limited and ticket for this seating must be booked directly through RNCM box office on 0161 907 5200.

Cloakroom:  Currently there are no cloakroom facilities. Please try to arrive without large bags.

Strobe and smoke: Signage will be present prior to the use of strobe or smoke. Please get in touch with us if strobe or smoke use is of concern.

Assistance Dogs: Guide dogs are admitted, please advise the Box Office when booking your ticket if you are bringing a guide dog.

Hearing assistance
The Theatre is equipped with Sennheiser infra-red hearing assistance systems. Two different types of receiver are available; one that can be used in conjunction with a normal hearing aid (which should be switched to the ‘T’ position) and one that acts similar to a set of headphones, enhancing the sound level for the wearer. Customers wishing to borrow either type of receiver should request one from a member of the Front of House team.

Please call the Box Office on 0161 907 5555 with any queries relating to the accessibility of the building.

Other queries: The venue is always happy to receive customer questions and queries, but please direct any questions about access for Manchester Folk Festival to us on access@manchesterfolkfestival.org.uk

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